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No matter where you are or where you want to go, we’re here to help you with our NEW flexible policies designed to give you complete confidence when you book.

To give you peace of mind when booking a course with us, we want to provide you with as much flexibility as possible. For our adult students, we are revising our policies as follows:

Prospective students

Tuition: we are not charging cancellation fees on tuition in all of our schools prior to arrival (with the exception of any non-refundable fees and charges)

Accommodation:
- Homestay: we are not charging cancellation fees (with no notice period prior to arrival)
- Residence: we are not charging cancellation fees (with at least  one week’s notice prior to arrival)

Students booked on an EC course that have not arrived in school

The policy below applies to cancellations and deferrals:

Tuition: we are not charging cancellation fees on tuition in all of our schools prior to arrival (with the exception of any non-refundable fees and charges)

Accommodation:
- Homestay: we are not charging cancellation fees (with no notice period prior to arrival)
- Residence: we are not charging cancellation fees (with at least one week’s notice prior to arrival)

In-school students

Tuition: we are not charging cancellation fees on tuition in all of our schools, with the exception of any non-refundable fees and charges (I20, insurance, and Courier charges).

Tuition: Students will have the option to continue their studies with EC Virtual* – a combination of i) virtual learning,ii) online collaboration with other students and iii) self-study for the same period booked*.

Students will be credited with a voucher for any complete unused weeks to be used for the same course at the same centre that the student was studying at (subject to availability);
- If the rebooking takes places in a new centre, the rates of the new centre will apply.
- There are no refunds or credits should a student shorten a programme, or reduce the number of lessons
- Any additional I20 or Courier charges will be added to the new booking
- Any seasonal “High Season” supplements will not be charged on the new booking (tuition only)

Accommodation: students will be credited with a voucher for any complete unused weeks (with at least one week’s notice of cancellation) for use in the same accommodation and same centre (subject to availability).
Any seasonal "High Season" supplements will not be charged on the new booking*

Credit vouchers: payments already settled will be refunded in the form of credit certificates until further notice. Credit vouchers are transferrable to nominated close family members may only be used for study periods completed by 31 December 2021.

* With the exception of Malta, London, Brighton and Miami
Unless stated above, our normal Terms and Conditions would apply.

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