EC Montreal held its annual Airport Reception Greeter workshop this evening. Our team of drivers came to the school to participate in a training session on how to handle this very important service we offer our students and to share best practices. It was great listening to our team share experiences and tips on how to handle tricky situations.
EC Montreal has very high standards when it comes to this service. It is the very first encounter our students have with our EC staff. First impressions are lasting impressions and we do our best to ensure our students have a warm and friendly greeting and arrive to their accommodation safely. We also ask our drivers to be our eyes once they arrive to the accommodation provider. It is important for them to let us know what kind of greeting our student received and if the accommodation meets EC standards.
We look forward to a wonderful summer at EC Montreal and wish our drivers a smooth ride!