Learn English | A new lesson every week
Book your course now

Reserving a Hotel Room

Average: 3.6 (24 votes)

At some point, you may need to book a hotel in English, so it's a good idea to know what to expect when you do!

Here is a typical example of the 'booking confirmation email'. You will receive this once you have paid for a hotel online, but it contains much of the same language that you will be looking at during the booking process.

Read through the email and complete the gaps with the correct vocabulary. I hope you find this useful!

Lesson by Caroline

Missing Words

  • Print
  • Check-in
  • Wireless
  • Price
  • Address
  • Cancel
  • Email
  • Refundable

Booking Confirmation Email

Booking confirmation
Dear Eleanor Baxter,

Thank you for your reservation made through hotel101.com Please _1_ this confirmation and show it upon check in.

We hereby confirm the following booking


Hollywood Hills Resort

Hotel101.com booking number:




Your _2_:


Don't forget
You can always view, change or _3_ your booking online with hotel101.com 

Booking summary
Hotel Details


Hollywood Hills Resort


100 Hollywood Lane, Hollywood, California, USA






Your reservation details


Friday, 8 June 12, check-in after 14:00


Monday, 11 June 12, check-out before 12:00


1 room

Total room _6_:

$7000 Please note: additional supplements (e.g. extra bed) are not added to this total 
10 % VAT is excluded.


Room 1, Double Room - Non _7_

Hotel policies
These are general hotel policies. As they may vary per room type; please also check the room description.
Cancellation & prepayment policy

  • Please check the specific policy of each room above.

Children and extra bed policy

  • One child under 11 years stays free of charge when using existing beds.
  • There is no capacity for extra beds/cots in the room.


  • _8_ Internet Hotspot is available in the entire hotel and is free of charge.

Guest parking

  • Private parking is possible on site (reservation is not needed) and costs COP 27130 per day.

Now choose the correct word to complete the booking confirmation email:

  • Missing word 1:

  • Missing word 2:

  • Missing word 3:

  • Missing word 4:

  • Missing word 5:

  • Missing word 6:

  • Missing word 7:

  • Missing word 8: