Reserving a Hotel Room

At some point, you may need to book a hotel in English, so it's a good idea to know what to expect when you do!

Here is a typical example of the 'booking confirmation email'. You will receive this once you have paid for a hotel online, but it contains much of the same language that you will be looking at during the booking process.

Read through the email and complete the gaps with the correct vocabulary. I hope you find this useful!

Lesson by Caroline

Missing Words

• Print
• Check-in
• Wireless
• Price
• Address
• Cancel
• Email
• Refundable

Booking Confirmation Email

Booking confirmation
Dear Eleanor Baxter,

Thank you for your reservation made through hotel101.com Please _1_ this confirmation and show it upon check in.

We hereby confirm the following booking

Don't forget
You can always view, change or _3_ your booking online with hotel101.com 

Booking summary
Hotel Details

Your reservation details

Hotel policies
These are general hotel policies. As they may vary per room type; please also check the room description.
Cancellation & prepayment policy

• Please check the specific policy of each room above.

Children and extra bed policy

• One child under 11 years stays free of charge when using existing beds.
• There is no capacity for extra beds/cots in the room.

Internet

• _8_ Internet Hotspot is available in the entire hotel and is free of charge.

Guest parking

• Private parking is possible on site (reservation is not needed) and costs COP 27130 per day.

Now choose the correct word to complete the booking confirmation email:

• Missing word 1:
  
  Wireless
  Refundable
  Check-in
  Address
  Price
  Print
  Cancel
  Email
  
  
• Missing word 2:
  
  Email
  Refundable
  Check-in
  Cancel
  Address
  Price
  Wireless
  Print
  
  
• Missing word 3:
  
  Price
  Check-in
  Cancel
  Wireless
  Print
  Email
  Address
  Refundable
  
  
• Missing word 4:
  
  Check-in
  Print
  Address
  Email
  Cancel
  Refundable
  Wireless
  Price
  
  
• Missing word 5:
  
  Wireless
  Cancel
  Email
  Print
  Refundable
  Check-in
  Address
  Price
  
  
• Missing word 6:
  
  Check-in
  Wireless
  Cancel
  Price
  Address
  Email
  Refundable
  Print
  
  
• Missing word 7:
  
  Print
  Check-in
  Price
  Wireless
  Address
  Cancel
  Refundable
  Email
  
  
• Missing word 8:
  
  Print
  Email
  Price
  Wireless
  Check-in
  Refundable
  Cancel
  Address